State Farm® Insurance Agent AC Cruz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Milouse Sainvilus
March 21, 2025
5
out of
5
rating by Milouse Sainvilus
"Jessica , she's wonderful.nice with people.cruz it's the best place to go"
Madeline Mahonski
March 19, 2025
5
out of
5
rating by Madeline Mahonski
"Today I called AC Cruz and worked with Jessica. She was so knowledgeable and kind the entire time. She helped me update info on our account as well as add renters insurance. She went over the plan we would be receiving and made sure that I understood everything. She helped me get the best deal which was so kind. I would HIGHLY recommend asking for Jessica if you need anything from this office"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Angel Clark
March 14, 2025
5
out of
5
rating by Angel Clark
"Easy to work with. Jessica got my insurance changes taken care of quickly and easily."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jacob Reitz
March 12, 2025
5
out of
5
rating by Jacob Reitz
"Jessica was great to deal with. She got back very quickly and answered all my questions. I have no complaints about the experience switching over to State Farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Ivana Lluvreras
March 1, 2025
5
out of
5
rating by Ivana Lluvreras
"They are wonderful. They work with me in a car. Insurance and renter's insurance. I'm so happy to be with them.They are great"
We responded:
"Ivana, we truly appreciate your kind words! We're so glad we could help with your car and renter’s insurance. It’s great to have you with us—let us know if you ever need anything! - AC"
Justin
February 25, 2025
5
out of
5
rating by Justin
"I don't have the best driving records and I had almost given up until I spoke with Jessica. Jessica found me a much more affordable rate/down payment ans quickly! Absolutely recommend!!!"
We responded:
"Justin, I’m so glad Jessica could help you find a better rate and down payment! She always works hard to find the best options for each person. We really appreciate your recommendation—let us know if you need anything else! -AC"
Rebecca Cortright
February 11, 2025
5
out of
5
rating by Rebecca Cortright
"Jessica is absolutely wonderful to work with. She made switching from my old insurance provider to State Farm a breeze. Jessica took the time to answer all my questions/concerns and always got back in touch with me in a timely manner."
We responded:
"Hi Rebecca, thank you for sharing your experience! We’re so glad to hear that Jessica made switching to State Farm such a smooth process for you. Her dedication to answering your questions and staying responsive is truly appreciated. If you ever need anything in the future, she’s always happy to help! -AC"
Danielle Gehers
February 10, 2025
5
out of
5
rating by Danielle Gehers
"Great customer service. Wiling to work with me and help me figure out what the best coverage would be for me. A + service."
We responded:
"Hi Danielle, we’re so glad to hear you had a great experience! Helping you find the right coverage is our top priority, and we truly appreciate your kind words. If you ever need anything, don’t hesitate to reach out. Thanks for sharing! - AC"
Kelsey Cassone
February 8, 2025
5
out of
5
rating by Kelsey Cassone
"Jessica Stover is great and got me a really good rate. I was switching from progressive after 6 years with them due to their poor customer service, not wanting to fix things properly even with full coverage, and using faulty parts. I tried 3 other places before State Farm and their rates were the best and great customer service. Highly recommend!"
Joshua Yerger
January 16, 2025
5
out of
5
rating by Joshua Yerger
"This young lady that help Kathalina was absolutely amazing. She was polite and helpful. Kept me updated minute to minute. She made me believe in the goodness of people again."
We responded:
"Thank you for your thoughtful review! We’re thrilled to hear that Kathalina provided you with such an exceptional experience. Her kindness and dedication truly shine, and we’re so glad she could make such a positive impact. Your kind words mean so much to us! - AC"
Kali Hall
January 6, 2025
5
out of
5
rating by Kali Hall
"Was certainly pleased with the service I received at State Farm with Jessica today. I had to switch Home and Auto, Jess was so helpful and quick to get my policies written up. She was easy to talk to and took care of my issues 🙂"
We responded:
"Thank you for sharing your positive experience, Kali! I am delighted to hear that Jessica provided you with such helpful, efficient, and friendly service while switching plans. Your satisfaction is our top priority and never hesitate to reach out! -AC"
Crystal Hunter
December 18, 2024
5
out of
5
rating by Crystal Hunter
"Renee is the best. She is always making sure that my insurance works for me and that she is contacting me around my schedule!"
We responded:
"Thanks Crystal"
Richard Ramos
November 23, 2024
5
out of
5
rating by Richard Ramos
"Kathalina helped us save money on our home and auto! She explained everything thoroughly. Very happy with our experience."
We responded:
"Thank you, Richard! We’re thrilled to hear Kathalina was able to help you save and make everything so easy to understand. We’re happy you had such a great experience! Let us know if you need anything in the future. – AC"
Aesha Wheeler
November 22, 2024
5
out of
5
rating by Aesha Wheeler
"Jessica was the agent that I had the pleasure of working with for my auto insurance needs. She was more than helpful by ensuring I received all the discounts I was eligible for. She was even able to help me with renters insurance at a great price!! I definitely recommend State Farm!!!"
We responded:
"Thank you, Aesha, for your kind review! I am glad Jessica was able to assist you with your auto insurance and help save you money. It’s nice to hear she also provided you with renters insurance at a fantastic price. Your recommendation means so much to us, and we’re thrilled to have you as part of the State Farm family. -AC"
Brittany Thompson
November 18, 2024
5
out of
5
rating by Brittany Thompson
"Jessica was amazing. She was so accommodating and very personable & professional! Great experience with her!"
We responded:
"Thank you for the five-star review, Brittany! I am thrilled to hear about your positive experience with Jessica. Her accommodating, personable, and professional approach is exactly what we strive for. We appreciate your kind words and are here anytime you need assistance! -AC"
Laurelle Serota
November 8, 2024
5
out of
5
rating by Laurelle Serota
"Hanna as efficient, well knowledgeable, and extremely personable while working with me in establishing homeowners insurance for my home. Thank You Hanna"
Linda Eckstine
November 4, 2024
5
out of
5
rating by Linda Eckstine
"As usual, I received the best customer service today from Kathalina at the office of AC Cruz office.She was very helpful and friendly. She provided everything I needed and some extra. It has always been a positive and friendly experience to stop there! The candy's pretty good too!"
We responded:
"Thank you, Linda! We’re thrilled to hear about your positive experience with Kathalina, she always goes above and beyond to make each visit welcoming and helpful. It’s always a pleasure having you stop by, and we’re glad you enjoy the candy too! We look forward to assisting you again soon. - AC"
Makayla Mitchell
October 9, 2024
5
out of
5
rating by Makayla Mitchell
"Jess was an amazing associate to work with! I enjoyed her willingness, communication and bright personality! This is why I love State Farm!"
We responded:
"Thank you for your wonderful feedback, Makayla! I am thrilled to hear that Jess provided such a nice experience. I am so glad you love being a part of the State Farm family! If you ever need anything, feel free to reach out—we’re here for you! -AC"
Ana Gonzalez
September 6, 2024
5
out of
5
rating by Ana Gonzalez
"Everyone is very helpful, and respond quickly to my questions. They have been extremely professional in all my interactions. Good job!"
We responded:
"Thank you for your review, Ana! I’m glad to hear that our team has been helpful and responsive to your questions, and that you’ve found our interactions to be professional. Your positive feedback means a lot to us. -AC "
Glenn Tomlinson
August 21, 2024
5
out of
5
rating by Glenn Tomlinson
"Kathalina was a joy to work with. She answered my questions without hesitation. She was very friendly and upbeat it was a very pleasant experience."
We responded:
"Thank you for your feedback, Glenn! I’m delighted to hear that Kathalina provided you with a joyful and pleasant experience. It’s great to know she was friendly, upbeat, and answered your questions thoroughly. -AC"
Khris Ward
August 12, 2024
5
out of
5
rating by Khris Ward
"My family and I have been with A.C. and team for over a decade now, and have always been treated well. They are fair, considerate, competent and always willing to help. We use them for all our insurance needs, including home, vehicle, RV and motorcycle. I plan on being a customer A.C. and team for many years to come. I have never had a question that wasn’t answered promptly, and never had an issue that wasn’t resolved quickly. Keep up the great work."
We responded:
"Thank you so much for your kind words, Khris! I'm thrilled to hear that you and your family have had such a positive experience with us over the past decade. We strive to provide fair, considerate, and competent service for all your insurance needs. It's wonderful to know that we've been able to meet your expectations and promptly address any questions or issues. Your continued trust and support mean a lot to us. We're here for you and look forward to serving you for many more years to come. -AC"
John Spangler
July 18, 2024
5
out of
5
rating by John Spangler
"Renee responded to my questions and concerns promptly and thoroughly. She provided me with excellent customer service."
We responded:
"John, Thank you for your feedback, John! I’m delighted to hear that Renee was able to respond to your questions and concerns promptly and thoroughly. Providing excellent customer service is our top priority, and I’m glad to know that Renee delivered just that. - AC"
Jeanne Burkholder
February 4, 2024
5
out of
5
rating by Jeanne Burkholder
"I would like to commend and thank Jessica Roush for solving a complex problem that I had. Well done Jessica. Bryson Burkholder"
We responded:
"Thank you for taking the time to commend and thank Jessica. We're thrilled to hear that she was able to solve a complex problem for you. -AC"
W Smith
January 23, 2024
5
out of
5
rating by W Smith
"I've been with AC Cruz State Farm for a number of years now, after becoming very disappointed with Geico, and I haven't regretted it once. All of their representatives are SO nice, VERY helpful, and I've found that I can stop in the office almost ANY time, unannounced, and still get the same friendly, fast service you'd expect from an appointment. They're always willing to work with me if I need an extra day to make my payment (doesn't happen often, fortunately), or see if I'm eligible for a discount... And I really appreciate the personal touch of being able to work face to face with actual human beings instead of calling a toll-free number and having to explain myself to a different person every time. I'm happy I made the switch! 😁"
We responded:
"Thanks for the review Wendi... Glad we were able to take care of your need right away..."
Josh Weaver
December 9, 2023
5
out of
5
rating by Josh Weaver
"Fast and easy to work with. Everyone I've dealt with has been very friendly."
We responded:
"Josh, We appreciate the review and look forward to having you as a long time client..."