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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laurelle Serota

Laurelle Serota

November 8, 2024

5  out of  5
rating by Laurelle Serota
"Hanna as efficient, well knowledgeable, and extremely personable while working with me in establishing homeowners insurance for my home. Thank You Hanna"
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Linda Eckstine

November 4, 2024

5  out of  5
rating by Linda Eckstine
"As usual, I received the best customer service today from Kathalina at the office of AC Cruz office.She was very helpful and friendly. She provided everything I needed and some extra. It has always been a positive and friendly experience to stop there! The candy's pretty good too!"
We responded:
"Thank you, Linda! We’re thrilled to hear about your positive experience with Kathalina, she always goes above and beyond to make each visit welcoming and helpful. It’s always a pleasure having you stop by, and we’re glad you enjoy the candy too! We look forward to assisting you again soon. - AC"
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Makayla Mitchell

October 9, 2024

5  out of  5
rating by Makayla Mitchell
"Jess was an amazing associate to work with! I enjoyed her willingness, communication and bright personality! This is why I love State Farm!"
We responded:
"Thank you for your wonderful feedback, Makayla! I am thrilled to hear that Jess provided such a nice experience. I am so glad you love being a part of the State Farm family! If you ever need anything, feel free to reach out—we’re here for you! -AC"
Profile photo of Ana Gonzalez

Ana Gonzalez

September 6, 2024

5  out of  5
rating by Ana Gonzalez
"Everyone is very helpful, and respond quickly to my questions. They have been extremely professional in all my interactions. Good job!"
We responded:
"Thank you for your review, Ana! I’m glad to hear that our team has been helpful and responsive to your questions, and that you’ve found our interactions to be professional. Your positive feedback means a lot to us. -AC "
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Glenn Tomlinson

August 21, 2024

5  out of  5
rating by Glenn Tomlinson
"Kathalina was a joy to work with. She answered my questions without hesitation. She was very friendly and upbeat it was a very pleasant experience."
We responded:
"Thank you for your feedback, Glenn! I’m delighted to hear that Kathalina provided you with a joyful and pleasant experience. It’s great to know she was friendly, upbeat, and answered your questions thoroughly. -AC"
Profile photo of Khris Ward

Khris Ward

August 12, 2024

5  out of  5
rating by Khris Ward
"My family and I have been with A.C. and team for over a decade now, and have always been treated well. They are fair, considerate, competent and always willing to help. We use them for all our insurance needs, including home, vehicle, RV and motorcycle. I plan on being a customer A.C. and team for many years to come. I have never had a question that wasn’t answered promptly, and never had an issue that wasn’t resolved quickly. Keep up the great work."
We responded:
"Thank you so much for your kind words, Khris! I'm thrilled to hear that you and your family have had such a positive experience with us over the past decade. We strive to provide fair, considerate, and competent service for all your insurance needs. It's wonderful to know that we've been able to meet your expectations and promptly address any questions or issues. Your continued trust and support mean a lot to us. We're here for you and look forward to serving you for many more years to come. -AC"
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John Spangler

July 18, 2024

5  out of  5
rating by John Spangler
"Renee responded to my questions and concerns promptly and thoroughly. She provided me with excellent customer service."
We responded:
"John, Thank you for your feedback, John! I’m delighted to hear that Renee was able to respond to your questions and concerns promptly and thoroughly. Providing excellent customer service is our top priority, and I’m glad to know that Renee delivered just that. - AC"
Profile photo of Jeanne Burkholder

Jeanne Burkholder

February 4, 2024

5  out of  5
rating by Jeanne Burkholder
"I would like to commend and thank Jessica Roush for solving a complex problem that I had. Well done Jessica. Bryson Burkholder"
We responded:
"Thank you for taking the time to commend and thank Jessica. We're thrilled to hear that she was able to solve a complex problem for you. -AC"
Profile photo of Wendi “Scara-ette” Smith

Wendi “Scara-ette” Smith

January 23, 2024

5  out of  5
rating by Wendi “Scara-ette” Smith
"I've been with AC Cruz State Farm for a number of years now, after becoming very disappointed with Geico, and I haven't regretted it once. All of their representatives are SO nice, VERY helpful, and I've found that I can stop in the office almost ANY time, unannounced, and still get the same friendly, fast service you'd expect from an appointment. They're always willing to work with me if I need an extra day to make my payment (doesn't happen often, fortunately), or see if I'm eligible for a discount... And I really appreciate the personal touch of being able to work face to face with actual human beings instead of calling a toll-free number and having to explain myself to a different person every time. I'm happy I made the switch! 😁"
We responded:
"Thanks for the review Wendi... Glad we were able to take care of your need right away..."
Profile photo of Josh Weaver

Josh Weaver

December 9, 2023

5  out of  5
rating by Josh Weaver
"Fast and easy to work with. Everyone I've dealt with has been very friendly."
We responded:
"Josh, We appreciate the review and look forward to having you as a long time client..."
Profile photo of EM EL

EM EL

September 15, 2023

4  out of  5
rating by EM EL
"Renee and Scott are both every helpful, switched to SF over a year ago due to competitor increasing rates and decreasing service. SF rates are increasing as well but consistently good service and always easy to get ahold of."
We responded:
"Glad to hear Renee was so helpful..."
Profile photo of Kasey Conrad

Kasey Conrad

July 26, 2023

5  out of  5
rating by Kasey Conrad
"State Farm AC Cruz has been attentive and timely with responses. They are eager to answer any questions I have and provide updates to my concerns!"
We responded:
"Thanks Kasey... Glad to hear we are able to answer all your questions and concerns..."
Profile photo of Alix Sol

Alix Sol

June 13, 2023

5  out of  5
rating by Alix Sol
"You can't get a more informed, professional, but personal experience with Insurance than AC Cruz's team! Everyone on his team is sharp, friendly, and honest. They can help you get the best rates and evaluate your needs beyond what you might initially think you need, or can afford! The best insurance agency in central PA, innmy opinion 😁 if you're new to the area, or have been here forever, make sure you stop by or give them a call!"
We responded:
"Appreciate the comments and I am glad to see our AC Cruz State Farm Williamsport and Lewisburg locations are doing a great job..."
Profile photo of Wendy Dennis

Wendy Dennis

May 31, 2023

5  out of  5
rating by Wendy Dennis
"It's never a good feeling when a deer hits your car. I can say Renee at state farm and the awesome employees Marla and katie at Murray collision, and Ryan at enterprise , sure did make it a none stressful transaction. I'm very pleased with everything and everyone"
We responded:
"Wendy, Glad to hear all went well and I appreciate you reaching out to let us know. Renee has done a great job for both of the AC Cruz State Farm Agencies in Williamsport and Lewisburg Pa. "
Profile photo of Danny Jordan

Danny Jordan

April 20, 2023

5  out of  5
rating by Danny Jordan
"State farm treats me good!"
We responded:
"Glad to hear Danny. "
Profile photo of Melinda Houser

Melinda Houser

April 20, 2023

5  out of  5
rating by Melinda Houser
"Very caring and very nice people."
We responded:
"Thanks Melinda. We take pride in having folks in our Williamsport and Lewisburg Pa offices feeling the same way. "
Profile photo of Chris Whipple

Chris Whipple

April 20, 2023

5  out of  5
rating by Chris Whipple
"Always very helpful and easy to work with"
We responded:
"Thanks Chris. "
Profile photo of Karen Whipple

Karen Whipple

April 20, 2023

5  out of  5
rating by Karen Whipple
"Renee is awesome and always very helpful!!"
We responded:
"Thanks Karen. Clients in our Williamsport and Lewisburg Pa offices feel the same way. "
Profile photo of Dan Egli

Dan Egli

April 1, 2023

5  out of  5
rating by Dan Egli
"Scott helped me figure out glitch in Drive Safe & Save beacon. Persistent on computer to resolve issues. Great “bedside manner” in office"
We responded:
"Morning Dan. Thanks for letting me know Scott took care of your Drive Safe & Save item quickly and with great customer care. Appreciate the input. Our team does a great job helping out our clients. "
Profile photo of Brooke Shaheen

Brooke Shaheen

March 29, 2023

5  out of  5
rating by Brooke Shaheen
"I went in today to report a claim. Scott was very helpful and friendly! Everyone at the office is always very nice. I've always had good experiences. I refer everyone! Thank you!"
We responded:
"Thanks Brooke. Glad to hear the team was able to take care if your request. I appreciate the kind words and Scott does too. "
Profile photo of Lisa Stanchick

Lisa Stanchick

March 11, 2023

5  out of  5
rating by Lisa Stanchick
"This was just the most wonderful experience of my life. Denise absolutely took care of me. I bundled my home and car insurance and saved a ton of money. So so happy!!"
We responded:
"Lisa Thanks for allow Denise to take care of your insurance needs. She does a great job taking care of our Lewisburg and Williamsport State Farm area clients. Let us know if we can help out any other friends or family. "
Profile photo of Emily Babb

Emily Babb

February 22, 2023

5  out of  5
rating by Emily Babb
"Denise is always very pleasant and professional. When I had questions about life insurance, she explained everything to me and made it easy for me to understand. She wasn't just trying to make a sale, she is genuinely interested in helping me figure out what is best for me and my family."
We responded:
"Thanks Emily. Denise has been a great addition to our Agency helping out folks in both our Lewisburg and Williamsport offices. "
Profile photo of Megan Polcheck

Megan Polcheck

February 8, 2023

5  out of  5
rating by Megan Polcheck
"Greta agent with the best staff around!"
We responded:
"Megan, I appreciate the feedback. We love helping clients with their insurance in our AC Cruz State Farm Agencies located in Williamsport Pa and Lewisburg Pa..."
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T D

January 16, 2023

5  out of  5
rating by T D
"EXCELLENT CUSTOMER SERVICE!!!!!!! The addition of Ms. Smith has been amazing. The response time for questions or insurance needs is better than expected. Thank you guys for being there!!!!"
We responded:
"Tiff, Thank you so much for the review and I have to agree Denise Smith does a great job in our Lewisburg Pa AC Cruz State Farm Office. She handles all customer Auto insurance and Home insurance questions and needs. Thanks again and have a great day..."
Profile photo of Tiff Dunkelberger

Tiff Dunkelberger

January 16, 2023

5  out of  5
rating by Tiff Dunkelberger
"Amazing office staff! They are so helpful with any questions I have about car insurance!"
We responded:
"Thanks Tiff Our Lewisburg and Williamsport office teams really appreciate the kind words. "